FAQ
The Ins And Outs of How We Do Business
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Is my presence required during the cleaning appointment?Yes. It is advisable that either you or one of your family members or friends be at the house during the cleaning appointment. This will help you coordinate and inspect the cleaning process better.
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What all procedures are there before the cleaning commences?Before our cleaning team arrives, we will review the details of your cleaning requirement and share an estimate for your approval. Once you approve the costing, we go ahead with the cleaning plan.
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What do you not clean?Our team will not wash dishes, do the laundry, clean toys, pets, vessels and utensils, chimney, or insides of electrical equipment such as refrigerator, microwave, dishwasher, washing machine, and exhaust fan. All the details of the cleaning activities will be mentioned at the time of engaging us for a service.
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How do I make the payment?Unless otherwise agreed in writing by the company, we require immediate payment upon completion of the work. The client must make the payment either by cash, wire transfer, or credit/debit card before the cleaner leaves the client’s premises. A receipt confirmation shall be made available to the client. In some cases, the customer may have to pay 50% of the total cost in advance.
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
You can make the payment either by cash, wire transfer, or credit/debit card before the cleaner leaves the client’s premises. A receipt confirmation shall be made available to the client. In some cases, the customer may have to pay 50% of the total cost in advance.
Cancellation Policy
Please call our office to inform us at least 48 hours in advance. Last-minute cancellations impact our operations quite a lot because it takes a lot of time and effort to execute a cleaning job. But if there are unavoidable situations, we understand that you may need to cancel the booking.
Satisfaction Guarantee
We deliver the best cleaning service and we are sure you'll feel that satisfaction with our work.